Swimming Pool Service Cleaning Company l Blue Waters Pool Services

Privacy Policy

BLUE WATERS POOL SERVICE (“us”, “we”, or “our”) operates the bluewaterspoolservices.com (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy, except to the extent certain applications are provided by a third party. For certain third-party applications framed or hosted on our Site, your information is collected directly by that third party, and their privacy policy governs their collection and use of your information.

Your privacy is really important to us and we take it very seriously. Therefore, we ask you to read this Privacy Policy (the “Privacy Policy”) carefully as it explains your important information about, among others:
● About Your Consent
● What Information We Collect about You
● About Cookies Files
● How Long We Keep Your Information
● How We Share Your Information, including Categories of Recipients of Personal Data
● Where the Personal Data of Yours Can Be Processed
● About Cookies Files
● Our use of Google Analytics and Google AdWords tools
● About Marketing and Opting out
● About Your Rights
● Whom You Can Complaint To
● About Children
● How to Contact Us

By visiting this Website or using the Services, you accept rules and conditions described in this Policy, which could be changed over time.
Every time, when you visit the Website or use the Services you express your direct consent to us collecting, using and disclosing information provided by you in accordance with the procedure described in this Policy.

YOUR CONSENT
Before we can process your personal data, we will ask you to give your consent for certain processing activities. Please note that if you have earlier expressed your consent you may freely withdraw such consent at any time by emailing (email). If you withdraw your consent, and if we do not have another legal ground for processing, then we will cease handling your personal data. Please be advised that in case we need to handle your personal data for the purpose of managing the Website and/or providing our Services, but you argue or do not agree with us handling your personal information, the Website and/or our Services may become not accessible for you.

Key Terms
Throughout this privacy policy, we use a few specialized terms. When we use the term “Personally Identifiable Information” in this privacy policy, we mean information that is specific to you as an individual, like your name, postal address, e-mail address, or telephone number. The term “User Information” incorporates all of your Personally Identifiable Information and any other forms of information discussed in this privacy policy. Information is said to be “anonymized” if it does not identify individual persons or entities, or associate a particular person or entity with such information.

Our Service
We are a dedicated and professional team with plenty of years solving any and every problem related to pools. We work to keep swimmers safe through the best pool industry practices. Our technicians are professional, exceptional, and bring your pool back to perfect health with our weekly cleanings. Blue Waters Pool Services wants you to have a pool adventure that you can experience without having to deal with all the stress of managing it. Our service is in our signature; turn to Blue Water Pool Services for beautiful blue pool water all year long. We’re committed to doing the best job, and always leave nothing but a crystal-clear blue pool behind.

INFORMATION COLLECTION AND USE
We collect several different types of information for various purposes to provide and improve our Service to you.

TYPES OF DATA COLLECTED
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (such as when you fill out a form on our Site, sign up for communications from us or ask us to contact you) (“Personal Data”). “Personally identifiable information” may include, but is not limited to:
● First name and last name
● Address, State, Province, ZIP/Postal code, City
● Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data, also known as “Site Traffic Information”. We may use this Site Traffic Information to improve our Site and user experience, and we may share this information with third parties if we choose to disclose anonymized Site Traffic Information for marketing or commercial purposes.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Information from Third Parties
We may work with certain third parties (for example, business partners, sub-contractors, payment service providers, analytics providers) and we also may receive some information about you from them. We do not browse or save your payment card information. Third-party service providers, process your payment card information when you use a payment card to place an Order on our Website. So, we advise you thoroughly examine the privacy policy of corresponding payment service provider. However, they may provide us with certain your personal data which may include:
● your payment cardholder name;
● Name, email registered, and
● your address.

Location Data
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.
You can enable or disable location services when you use our Service at any time, through your device settings.

COOKIES
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. BLUE WATERS POOL SERVICE cookies enable us to recognize that you are a returning visitor to our Digital Services. We may use cookies to record user-specific information concerning the pages you access or visit and to record past activity at the site to provide better service and experience to returning visitors.
We may also use Information gained through cookies to compile statistical information about the use of our Digital Services, such as the time users spend at the site and the pages they visit most often. These statistics do not include Personal Data.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
● Session Cookies. We use Session Cookies to operate our Service.
● Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
● Security Cookies. We use Security Cookies for security purposes.

WHY WE COLLECT AND PROCESS YOUR PERSONAL DATA
We are extremely serious about your privacy and use your personal information except for legal reasons and in compliance with personal data protection law, for purposes such as:
● to provide you with the Services you request;
● to ensure that our Website content is presented on your device in the most effective way;
● to enable us to customize your experience on the sites, and display relevant informational or promotional material.
● to carry out our obligations arising from any contracts entered into between you and BLUE WATERS POOL SERVICE
● to keep our Website safe and secure;
● to notify you about changes in our Services;
● to respond to, and handle any comments, queries or complaints addressed by you regarding the Website and our Services, and any similar comments, queries or complaints from other customers;
● to conduct research, statistical and behavioral analysis;
● to contact you for marketing purposes, where applicable;
● to manage our website and for domestic operations, including diagnostic, analysis of data, testing, investigation, survey purposes, and statistical use.
● to make suggestions and recommendations to you and other customers of our site about services that may interest you or them.
● To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Legal Reasons for Handling of Your Information
We may only handle your personal data by having a certain legal ground to that end (i.e. “legal basis” in terms of GDRP). For the purposes of this Policy, our legal basis for processing for your personal data is:
● your consent which is necessary for certain types of processing (for direct marketing, for example);
● because the handling is required for the fulfillment of a contract between you and BLUE WATERS POOL SERVICE or for us to take any necessary prior steps before entering into such a contract, on condition that we do this exceptionally per your request;
our legitimate interest in:
● protecting BLUE WATERS POOL SERVICE and our customers from attempts to engage in fraudulent transactions (for our fraud detection processes);
● providing quality customer support.
● to comply with a legal obligation.

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), BLUE WATERS POOL SERVICE legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
BLUE WATERS POOL SERVICE may process your Personal Data because:
● We need to perform a contract with you
● You have given us permission to do so
● The processing is in our legitimate interests and it’s not overridden by your rights
● To comply with the law

SHARING OF INFORMATION COLLECTED
Except as set forth in this policy, we will not use, disclose, or transfer your User Information unless (1) you expressly authorize us to do so; (2) it is necessary to allow our service providers or agents to provide services for us; (3) it is necessary in order to provide our products or services to you (and contact you when necessary); (4) we are sending you other information that may be useful to you; (5) subject to applicable contractual or legal restrictions, it is disclosed to entities that perform marketing services on our behalf or to other entities with whom we have joint marketing agreements; (6) it is necessary to protect the confidentiality or security of your records; (7) subject to applicable contractual or legal restrictions, it is necessary for connection with a sale of all or substantially all of our company assets or if we were to merge with or into another entity; (8) it is necessary in connection with other business purposes including, without limitation, customer care, dispute resolution, service quality assurance, business management and operation, risk assessment, security, fraud and crime prevention/detection/ monitoring, research and analysis, marketing, and/or assessing customer purchasing preferences and trends; (9) it is necessary to comply with law enforcement, governmental mandate, or other legal requirements, if appropriate, for your protection or in connection with an investigation or prosecution of possible unlawful activity; (10) it is necessary for us to provide it to our attorneys, accountants, regulators, auditors or other advisors; or (11) it is otherwise required or permitted by law.

In addition, any information that you send us, such as your questions, suggestions, information, ideas, or other creative material (“Feedback”) belongs to us and will not be treated as confidential. You acknowledge and agree that we may use, reproduce, adapt, distribute, display, disclose, or create derivative works from Feedback without acknowledgment or compensation to you.

RETENTION OF DATA
BLUE WATERS POOL SERVICE will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
BLUE WATERS POOL SERVICE will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

TRANSFER OF DATA
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside (country) and choose to provide information to us, please note that we transfer the data, including Personal Data, to (country) and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
BLUE WATERS POOL SERVICE will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

DISCLOSURE OF DATA
Business Transaction
If BLUE WATERS POOL SERVICE is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement
Under certain circumstances, BLUE WATERS POOL SERVICE may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements
BLUE WATERS POOL SERVICE may disclose your Personal Data in the good faith belief that such action is necessary to:
● To comply with a legal obligation
● To protect and defend the rights or property of BLUE WATERS POOL SERVICE
● To prevent or investigate possible wrongdoing in connection with the Service
● To protect the personal safety of users of the Service or the public
● To protect against legal liability.

SECURITY OF DATA
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.
See more at:
http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
● Users can visit our site anonymously.
● This Privacy Policy is linked on our homepage or the first significant page after entering Lavendaire.com
● Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

“DO NOT TRACK” SIGNALS
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. BLUE WATERS POOL SERVICE aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
● The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data by contacting us through the contact us form.
● The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
● The right to object. You have the right to object to our processing of your Personal Data.
● The right of restriction. You have the right to request that we restrict the processing of your personal information.
● The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
● The right to withdraw consent. You also have the right to withdraw your consent at any time where BLUE WATERS POOL SERVICE relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

MARKETING AND OPTING-OUT
If you previously gave us your consent, we may contact you through electronic messaging services including emails, text messages, and similar services about our Services, promotions and special offers which may be interested to you.
YOU HAVE THE RIGHT AT ANY TIME TO ASK US TO STOP PROCESSING YOUR INFORMATION FOR DIRECT MARKETING PURPOSES.
If you wish to exercise this right, you should contact us by sending an email to email or through the unsubscribe link at the bottom of our marketing emails.

Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

ANALYTICS
We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics
Our websites use Google Analytics, a web analytics service provided by Google, Inc. (‘Google).
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google Analytics uses cookies (text files placed on your computer) to help website operators analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other products relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/policies/privacy

BEHAVIORAL REMARKETING
BLUE WATERS POOL SERVICE uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google AdWords
Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser.

Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page:
http://www.google.com/intl/en/policies/privacy/

Children’s Privacy, COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 18 years old. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions
To be in accordance with CAN-SPAM, we agree to the following:
Include the physical address of our business or site headquarters.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
and we will promptly remove you from ALL correspondence.

CHANGES TO THIS PRIVACY POLICY
BLUE WATERS POOL SERVICE may update or revise this Policy from time to time. You agree that you will review this Policy periodically. If we make any changes to this Policy, we will change the “Last Updated” date above.
You are free to decide whether or not to accept a modified version of this Policy, but accepting this Policy, as modified, is required for you to continue using our Sites. If you do not agree to the terms of this Policy or any modified version of this Policy, your sole recourse is to terminate your use of our service.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

ENFORCEMENT
We use a self-assessment approach to ensure compliance with this Privacy Policy and periodically verify the policy is accurate and is comprehensive for the Information intended to be covered, prominently displayed, and completely implemented. We encourage interested persons to raise concerns using the contact information provided at the bottom of this page, and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Data.

CONTACT US
If you have any questions about this Privacy Policy, please contact us:
By email: [email protected]